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12px;font-size:11px;font-weight:600;display:flex}.rs-avatar-lg{flex-shrink:0;width:42px;height:42px;font-size:14px}.rs-customer-card{align-items:flex-start;gap:12px;display:flex}.rs-customer-info{flex:1;min-width:0}.rs-customer-name{color:var(--text);text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:600;overflow:hidden}.rs-customer-email{color:var(--text-3);text-overflow:ellipsis;white-space:nowrap;margin-top:2px;font-size:11.5px;overflow:hidden}.rs-customer-tag{border-radius:10px;margin-top:6px;padding:2px 7px;font-size:11px;font-weight:600;display:inline-block}.rs-tag-vip{background:var(--label-vip-bg);color:var(--label-vip)}.rs-tag-returning{background:var(--status-call-bg);color:var(--amber)}.rs-tag-new{background:var(--label-general-bg);color:var(--text-2)}.rs-empty-text{color:var(--text-3);font-size:12px}.rs-cl-row{align-items:center;gap:10px;margin-bottom:8px;display:flex}.rs-cl-row:last-child{margin-bottom:0}.rs-cl-label{color:var(--text-3);flex-shrink:0;width:54px;font-size:12px}.rs-cl-value{color:var(--text-2);font-size:12px}.rs-cl-empty{color:var(--text-3);font-style:italic}.rs-assignment{align-items:center;gap:10px;display:flex}.rs-assignment-name{color:var(--text);align-items:center;gap:5px;font-size:13px;font-weight:500;display:flex}.rs-assignment-sub{color:var(--text-3);margin-top:2px;font-size:11.5px}.rs-lock-badge{font-size:11px}.rs-meta-list{flex-direction:column;gap:6px;display:flex}.rs-meta-row{align-items:baseline;gap:8px;display:flex}.rs-meta-label{color:var(--text-3);flex-shrink:0;width:90px;font-size:11.5px}.rs-meta-value{color:var(--text-2);font-variant-numeric:tabular-nums;text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:11.5px;overflow:hidden}.rs-meta-id{color:var(--text-3);font-family:monospace;font-size:11px}.raw-modal{box-shadow:var(--shadow-lg);border:none;border-radius:10px;flex-direction:column;width:min(860px,92vw);max-height:88vh;margin:auto;padding:0;display:flex;overflow:hidden}.raw-modal::backdrop{background:#0f172a73}.raw-modal-inner{flex-direction:column;height:100%;min-height:0;display:flex}.raw-modal-header{border-bottom:1px solid var(--border);background:var(--surface);flex-shrink:0;align-items:center;padding:12px 16px;display:flex}.raw-modal-title{flex:1;font-size:14px;font-weight:600}.raw-modal-close{font-size:16px;line-height:1}.raw-modal-frame{background:#fff;border:none;flex:1;width:100%;min-height:480px}.assign-modal{box-shadow:var(--shadow-lg);border:none;border-radius:10px;width:min(440px,92vw);margin:auto;padding:0;overflow:hidden}.assign-modal::backdrop{background:#0f172a73}.assign-modal-inner{flex-direction:column;display:flex}.assign-modal-header{border-bottom:1px solid var(--border);background:var(--surface);align-items:center;padding:12px 16px;display:flex}.assign-modal-title{flex:1;font-size:14px;font-weight:600}.assign-modal-close{font-size:16px;line-height:1}.assign-modal-body{flex-direction:column;gap:8px;padding:16px;display:flex}.assign-modal-label{color:var(--text-2);font-size:12px;font-weight:500}.assign-modal-select{border:1px solid var(--border);background:var(--surface);width:100%;color:var(--text-1);border-radius:6px;padding:7px 10px;font-size:13px}.assign-modal-textarea{border:1px solid var(--border);background:var(--surface);width:100%;color:var(--text-1);resize:vertical;box-sizing:border-box;border-radius:6px;padding:8px 10px;font-family:inherit;font-size:13px}.assign-modal-loading{color:var(--text-3);font-size:12px}.assign-modal-error{color:var(--danger,#dc2626);font-size:12px}.assign-modal-footer{border-top:1px solid var(--border);background:var(--surface);justify-content:space-between;align-items:center;gap:8px;padding:12px 16px;display:flex}.assign-modal-footer-right{gap:8px;margin-left:auto;display:flex}.rs-operator-select{border:1px solid var(--border);background:var(--surface);width:100%;color:var(--text-1);border-radius:6px;margin-top:6px;padding:6px 10px;font-size:12px}.topnav-logout{height:28px;color:var(--nav-text);cursor:pointer;background:0 0;border:1px solid #ffffff2e;border-radius:5px;margin-left:6px;padding:0 10px;font-size:12px}.topnav-logout:hover{background:#ffffff14}.login-page{background:var(--bg);place-items:center;min-height:100vh;display:grid}.login-card{background:var(--surface);border:1px solid var(--border);border-radius:10px;width:360px;padding:36px 32px 32px}.login-logo{color:var(--text);align-items:center;gap:10px;margin-bottom:28px;font-size:17px;font-weight:700;display:flex}.login-form{flex-direction:column;gap:16px;display:flex}.login-error{color:var(--danger,#e5534b);margin:0;font-size:13px}.login-submit{cursor:pointer;border:none;border-radius:6px;height:38px;font-size:14px;font-weight:500}.form-field{flex-direction:column;gap:5px;display:flex}.form-field label{color:var(--text-1);font-size:13px;font-weight:500}.form-field input{border:1px solid var(--border-strong);background:var(--bg);height:36px;color:var(--text);border-radius:6px;padding:0 10px;font-size:13.5px}.form-field input:focus{border-color:var(--primary);outline:none}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}